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Privacy Policy

Effective Date: September 25, 2025

 

Website: NRI Assist Services

 

At NRI Assist Services ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of the personal information entrusted to us by Non-Resident Indians (NRIs) and global clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, submit inquiries, or utilize our advisory and management services.

 

1. Information We Collect

We collect information that you voluntarily provide to us when inquiring about or engaging our services, as well as automatically collected technical data when you navigate our site.

 

A. Personal Information You Provide

  • Contact Details: Full name, phone number, WhatsApp number, email address, and mailing address.

     

  • Identification & Legal Documents: Copies of passports, Overseas Citizen of India (OCI) cards, Permanent Account Numbers (PAN), legal heir details, or power of attorney forms required to process property, succession, or repatriation services.

     

  • Property & Financial Details: Property title documents, bank account details for overseas fund transfers, and property valuation records necessary to deliver requested solutions.

     

B. Automatically Collected Information

  • Usage Data: IP addresses, browser types, device information, operating systems, referring URLs, and pages viewed during your visit.

     

  • Cookies & Tracking Technologies: We may use basic cookies and tracking tools to improve user experience, analyze website performance, and run targeted advertising (such as Facebook/Meta ads).

     

2. How We Use Your Information

We use the collected information for the following professional and legitimate business purposes:

 

  • Service Delivery: Processing property sales, title transfers, mutation services, succession/legal heir certificates, and overseas fund repatriation.

     

  • Communication: Contacting you via phone, email, or WhatsApp (+91 98109 15147) regarding your service requests, consultations, and status updates.

     

  • Legal & Regulatory Compliance: Fulfilling Indian legal, taxation, and banking compliance requirements related to cross-border asset transactions.

     

  • Service Improvement: Enhancing our website functionality, customer support, and marketing effectiveness.

     

3. How We Share and Disclose Your Information

We respect your confidentiality and do not sell, rent, or trade your personal information to third parties for commercial gain. We may share your data under the following strict circumstances:

 

  • Authorized Service Partners & Legal Authorities: Submitting required paperwork to relevant Indian government authorities, sub-registrar offices, tax departments, or financial institutions solely to execute your requested services.

     

  • Legal Requirements: If required by law, court order, or governmental regulations.

     

  • Third-Party Service Providers: Trusted vendor partners (such as hosting providers or communications tools) who assist us in operating our business under confidentiality agreements.

     

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal and legal documents against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission of data over the internet is completely secure, and we encourage you to use secure channels when sending sensitive documentation.

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

 

  • Access, update, or correct the personal information we hold about you.

     

  • Request the deletion of your personal data, subject to local regulatory retention requirements.

     

  • Withdraw consent for receiving promotional or marketing communications at any time.

     

7. Third-Party Websites

Our website or digital communications may contain links to third-party platforms (such as WhatsApp, Meta, or legal databases). We are not responsible for the privacy practices or content of external sites. We encourage you to review their respective privacy policies.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal practices or operational workflows. Any revisions will be posted on this page with an updated "Effective Date."

 

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly:

 

  • Company: NRI Assist Services

     

  • Phone / WhatsApp: +91 98109 15147

     

  • Coverage: All Over India

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